Voices en Español

It took more than a week but Voices en Español is available once again over at iTunes. Yay!! A huge “THANK YOU” to podcaster extraordinare, Steve Eley, editor of Escape Pod, The Science Fiction Podcast Magazine. Steve saw a query I posted explaining my problem in a Yahoo podcasters forum. He took a close look at the guts of my podcast feed (that digital tool that enables iTunes to find and access podcasts) and identified exactly what was causing the service interruption. He then gave me detailed instructions on how to fix it. Bravo, Steve! Without him, I’d still be pulling my hair out over this since the only response I got from iTunes, (a customer service rep emailed me a link to the iTunes FAQs), wasn’t any help to me at all.

It’s funny how the best customer service these days comes from other customers!